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Fail at loading any files

Sylvain Bernhardt Oct 22, 2015 05:51PM CDT

Hi,
I just installed Adapter and it seems it cannot load any files. When I drag and drop an audio or video file into the window, the item is added but it either displays "Loading" indefinitely or it shows directly "Error".
The only kind of file I successfully add to the queue is images.
This phenomenon happened with the ffmpeg version installed by Adapter and continues to do so even with the latest version I installed myself.
FYI, I'm running Windows 8 64 bits.
Thanks for any help,
S.

Up 0 rated Down
Tiffany Dec 21, 2015 02:12PM CST
Hi, i am also having the same problem!
My videos load indefinitely, and I've only successfully loaded images. I have not tried loading anything else.
Please let me know if you had an answer, or found a solution!! I am running on Windows 10, 64 bit.
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Ben Dec 24, 2015 11:26AM CST
I am also having the same problem - it stalls on 'Loading' indefinitely. Win 10 64-bit. Looking for FLAC to MP3
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andreas riemer Dec 26, 2015 01:30PM CST
Hello i have the same problem but only under windows...with mac i dont have wome problems..perhaps we can get an patch or something like that..
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Josh Dec 26, 2015 01:34PM CST Macroplant Agent

If you are receiving an error when trying to convert your files, please submit a support ticket HERE.

Up 1 rated Down
John Dec 27, 2015 11:57AM CST
Im having the same issue but only when the output file was set for some mp4 formats. I switched the output to the "xbox360" mp4 format and the "error" went away.

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