Adapter Support

Issues, Bugs & Troubleshooting

  • Adapter for Mac Rotating All Converted Pictures

    When converting JPG pictures to <any other format>, the converted images are all rotated 90 degrees. I ...

    1 Agent Answer 0 Community Answers Aug 14, 2014 12:10AM CDT
  • FFmpeg fails to install

    When installing Adapter, at the FFmpeg installer it fails. I receive the following message: "Sorry, th...

    1 Agent Answer 1 Community Answer Aug 10, 2014 08:33PM CDT
  • Video turned upside down

    Hi there, I'm trying to convert a video I made with my iPhone into an mpg video to burn it onto a stan...

    1 Agent Answer 2 Community Answers Aug 08, 2014 09:58AM CDT
  • problem converting to avi... video upside down

    When converting .mov files to .avi, the outputted file is inverted (upside down) Why?

    0 Community Answers Jul 29, 2014 11:36AM CDT
  • Different version of ffmpeg possible?

    Is there any way to use a different version of ffmpeg? I would like to use a newer one but if I replace ffmpe...

    1 Agent Answer 2 Community Answers Jul 25, 2014 10:38AM CDT
  • video out of sync with audio

    I just downloaded Adapter for my Mac (using Mavericks). When I converted a .3gp movie to an .mp4, it resulted...

    0 Community Answers Jun 27, 2014 03:51PM CDT
  • mkvs very slow to load for processing

    after converting some .mkv files successfully Adapter is now taking (seemingly) forever to load .mkv files pri...

    1 Community Answer Jun 06, 2014 07:18PM CDT
  • Error

    When I load .flv files to be converted Adapter shows ERROR on the right side of the file window. It does not g...

    1 Agent Answer 7 Community Answers Feb 05, 2014 07:31PM CST
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