Adapter Support

Issues, Bugs & Troubleshooting

  • MP4 for IE

    Hello, when i convert a video to MP4, Internet Explorer cannot read it. What is the problem please ? Regards...

    0 Community Answers Feb 26, 2015 09:23AM CST
  • Lizard Icon On Applications Folder

    After I installed Adapter, it changed the Applications folder on my Mac to the little Green Lizard, how do I r...

    1 Agent Answer 0 Community Answers Jan 14, 2015 11:07AM CST
  • Converting file size issues

    Hey. Why the app shows one size of final file (in top header where all final stats are shown), but when I cli...

    0 Community Answers Oct 30, 2014 07:10AM CDT
  • Adapter dont work after converting 2 Albums =(

    Hey There! For the first thanks alot for thirs great Tool! My english is not good, but i think you underst...

    0 Community Answers Oct 26, 2014 12:56PM CDT
  • Post Review "Nag Message"

    I posted a review @ Macupdate.com yet Adapter is still popping up the "Nag Message" after every firs...

    3 Agent Answers 2 Community Answers Oct 26, 2014 10:29AM CDT
  • convert to mp3 lose album art

    All album art is lost after running Adapter, even if just converting mp3 to lower bit rate. Any way to set it...

    0 Community Answers Oct 17, 2014 04:10PM CDT
  • Custom settings going haywire

    I love the Adapter! However... I wonder if you can shed some light on why my custom settings are being used...

    0 Community Answers Sep 30, 2014 05:49AM CDT
  • Green flash frames in converted file

    I am trying to convert a 50 minute clip and am getting green flash frames throughout the converted file. The c...

    1 Agent Answer 0 Community Answers Aug 27, 2014 04:00PM CDT
  • WMA converting to mp3 Failure

    I'm a mac and ipod user. I download audio books from my local public library that are in WMA format, and ...

    1 Agent Answer 3 Community Answers Aug 16, 2014 05:35PM CDT
  • Adapter does not change Image size to custom size

    Hi there! I have noticed that image resizing is not working if I set Custom size option (it stays the same as...

    1 Agent Answer 1 Community Answer Aug 14, 2014 08:20AM CDT

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