Adapter Support

Issues, Bugs & Troubleshooting

  • Endless Loading

    I am having an issue with the program sometime getting stuck on "Loading" the video clips. I left i...

    0 Community Answers Aug 26, 2016 04:06PM CDT
  • stuck at 100%

    Hi I'm trying to convert .mov to .mpg and it worked the first time I did it. Then I tried today - twice -...

    0 Community Answers Jun 19, 2016 10:52AM CDT
  • No sound after conversion??

    I am trying to convert a mass amount of .WMA file to MP3 or .m4a every time I do this I have no sound on my co...

    1 Agent Answer 2 Community Answers Mar 04, 2016 09:09AM CST
  • "Missing components"

    When I download a music file for conversion, an error window pops up saying "Missing Components" tel...

    1 Agent Answer 0 Community Answers Nov 06, 2015 02:58PM CST
  • Fail at loading any files

    Hi, I just installed Adapter and it seems it cannot load any files. When I drag and drop an audio or video fi...

    1 Agent Answer 4 Community Answers Oct 22, 2015 05:51PM CDT
  • Making videos with album art from mp3 files

    Hello, I am trying to make video with cover for Youtube, it works with uncompressed audio files, but if i ad...

    1 Agent Answer 0 Community Answers Sep 13, 2015 03:33AM CDT
  • Converting MOV files with Adapter

    When converting a MOV file with Adapter I get an error triangle. I can play the mov file in windows media p...

    1 Agent Answer 0 Community Answers Sep 11, 2015 04:45AM CDT
  • Multiple video files to convert

    Dragging multiple video files for conversion Adapter will always start from the first file regardless of which...

    1 Agent Answer 0 Community Answers Jun 23, 2015 12:45AM CDT
  • WAV Conversasion Noise

    Hello, I am trying to convert some mp3 files to wav and when i'm doing it, all those files i've conv...

    0 Community Answers Apr 16, 2015 09:22AM CDT
  • Conversion ruins video quality

    In the past week, whenever I convert .mov files to .mp4s, the quality goes down significantly and the audio no...

    0 Community Answers Apr 14, 2015 07:42PM CDT

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